特定商取引法に基づく表記 / Legal Notice

特定商取引法に基づく表記

販売業者 おこす株式会社(屋号:Tomari)
法人番号 2010001239758
運営統括責任者 川中 萌
所在地 〒103-0022 東京都中央区日本橋室町一丁目11番12号
電話番号 070-9210-1964(受付時間:平日10時〜17時/日本時間)
メールアドレス hello@shoptomari.com
販売価格 各商品ページに表示する価格(米ドル建て)によります。
商品代金以外の必要料金 送料(米国宛は重量に応じて22米ドルから。その他の国は199米ドル以上のご注文で無料、未満は重量に応じて決済画面で表示)、米国以外の国への輸入関税・輸入消費税(お届け国の制度により受取時にお客様のご負担となります。米国宛の関税は商品代金に含まれ、発送前に当店が納付します)、金融機関の為替手数料。
支払方法 クレジットカード、その他チェックアウト画面に表示する決済手段。
支払時期 ご注文時にお支払いが確定します。
商品の引渡時期 ご注文確認後5営業日以内に日本から発送します。お届けまでの目安は7〜14日です。通関の状況により延びる場合があります。
返品・交換 未使用の商品は到着後30日以内にご返送いただけます。返送料はお客様のご負担です。輸送中の破損は、お届けから7日以内に写真をお送りいただければ、交換または返金で対応いたします。当店からお願いしない限り、ご返送は不要です。
返品の可否 食品(抹茶・菓子)は衛生上の理由により、開封後の返品をお受けできません。

Notice under the Japanese Act on Specified Commercial Transactions

Japanese law requires an online seller to publish the following. It is reproduced here in English for readers outside Japan; the Japanese text above is the statutory version.

Seller Okos Corporation, trading as Tomari
Japanese corporate number 2010001239758
Address 1-11-12 Nihonbashi-Muromachi, Chuo-ku, Tokyo 103-0022, Japan
Telephone +81-70-9210-1964 (weekdays, 10:00 to 17:00 Japan time)
Email hello@shoptomari.com
Prices As shown on each product page, in US dollars
Additional charges Shipping (charged by weight to the United States, from $22; free elsewhere on orders of US$199 or more, charged by weight below that). US import duty is included in the price and paid by us before dispatch; elsewhere, any import duty or tax charged by your own country is collected on delivery
Payment Card and the other methods shown at checkout, taken at the time of order
Dispatch Within 5 business days of the order, from Japan. Typical delivery 7 to 14 days
Returns Unused items within 30 days, posted back at your cost. Breakage in transit: write within 7 days with photographs, and we send a replacement or a refund; nothing to post back unless we ask
Non-returnable Food items (matcha and sweets) once opened, for hygiene reasons

The full terms are on shipping and duties and care and returns.

Tomari (とまり) is an old word for a mooring — the place a boat ties up for the night. A bowl of tea is meant to be the same: a few minutes to put the day down. You do not need to know the rules to begin.

Who chose this

I choose everything here by hand, in Japan. I practice tea rather than simply selling the tools for it — I am not a tea master and I do not claim to be. I am a practitioner, which mostly means I have ruined enough bad whisks to know what a good one feels like in the first second of holding it.

Nothing is drop-shipped and nothing passes through a third warehouse. I pack each order in Tokyo and post it from Japan, ceramics double-boxed by hand. If something arrives broken, write within 7 days with photographs of the piece and the box, and I send a replacement or a refund; there is nothing to post back unless I ask. Who writes and chooses all this, and the longer version of why this shop exists.